Returns & Exchanges
We take pride in our craftsmanship and want you to be completely satisfied with your handcrafted furniture. If your piece isn't a perfect fit for your home, we offer a 30-day return window for all non-customized inventory.
Initiate Your Request
Contact our support team with your order number and photos of the item to receive a Return Authorization number.
Prepare for Pickup
Carefully repackage the furniture in its original protective crate or box to ensure it is not damaged during transit.
Scheduled Collection
Our specialized furniture couriers will contact you to schedule a convenient time for curbside pickup from your residence.
Quality Inspection & Refund
Once our artisans inspect the returned piece at our workshop, we will issue a full refund to your original payment method, minus shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing